Full priority & live support is provided for our Business Plans customers, including:

• ONBOARDING - Key stakeholder session to identify business requirements, configuration, and user training requirements.
• CONFIGURATION - Vision-e Scan setup to your unique Salesforce configuration.
• USER TRAINING - Optional live user training session
• ONGOING SUPPORT - Continuous priority omni-channel support for the duration of the licensing period.

Our free edition and in-app subscription customers have the option for a 30-Day Fast Start program for onboarding, configuration, and user training. Ongoing support is only available for free and in-app subscription customers using the Vision-e University.