Introduction

What are Duplicate Rules?

Duplicate rules in Salesforce control what happens when a user tries to view or create a duplicate record. Duplicate rules use matching rules to determine if a record is a duplicate and then how to handle the duplicate. By default, Salesforce provides standard duplicate rules for Accounts, Contacts, and Leads.

The Vision-e Scan application adheres to your organization's Salesforce duplicate rules.

To get a further overview of Salesforce Duplicate Rules, you can use these Salesforce resources:


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