Creating a Contact or Lead

Create a Contact


1. Go to the Scan Item Record

  • Navigate to the scan item record you wish to save as a contact.

2. Review OCR Results

  • Examine the OCR result values in the scan item record.
  • Make any necessary changes to correct or update the information.

3. Create a Contact

  • Click on the “Create A Contact” button at the top right of the screen.

4. Prompt to Create Contact Record

  • After selecting “Create A Contact,” a prompt will appear to confirm the creation of the contact record.

5. Handle Account Selection

  • If no account is selected, a warning message will notify you and ask if you want to proceed without selecting an account.

6. Proceed and Open Contact Record

  • Click “Proceed” to create the contact record.
  • The new contact record will be successfully created and opened in a new tab.


Create a Lead


1. Go to the Scan Item Record

  • Navigate to the scan item record corresponding to the business card scan.

2. Review OCR Results

  • Examine the OCR result values in the scan item record.
  • Make any necessary changes to correct or update the information.

3. Create a Lead

  • Click on the “Create A Lead” button at the top right of the screen.

4. Prompt to Create Lead Record

  • After selecting “Create A Lead,” a prompt will appear to confirm the creation of the lead record.

5. Proceed and Open Lead Record

  • Click “Proceed” to create the lead record.
  • The new lead record will be successfully created and opened in a new tab.


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